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"This report reviews the state of measurement as of 2014 in two types of organizations that directly support small and growing businesses (SGBs) - impact investors and capacity development providers. Using a mixed-methods approach, ANDE collected data and interviewed over 30 organizations across these two categories, and analyzed key trends in measurement practice."

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"This report proposes a new segmentation framework to help financial service providers, enterprises, donors, limited partners (LPs), and field-building organizations understand and navigate the complex landscape of SGB investment in frontier and emerging markets. The segmentation framework we propose uniquely integrates a number of approaches often used independently, but rarely in concert with each other. Our methodology combined perspectives from leading SGB investors on how they segment the market; analysis of enterprise-level quantitative data from multiple SGB investors; and behavioral analysis of entrepreneurs using human-centered design techniques. We focus on enterprises with five to 250 employees and financing needs ranging from $20,000 to $2 million. We include both impact-oriented and traditional, “bread-and-butter” enterprises within the scope of this study. We do not include enterprises that are informal or are unlikely to embark on a path of formalization, due to their limited growth prospects and the major difficulties financial service providers face in serving them."

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"The Navigating Impact project was created by the Global Impact Investing Network (GIIN) to help investors select impact strategies and adopt metrics that indicate performance toward their goals. Created in consultation with industry experts, impact investors, and standards setters, the Navigating Impact project provides an on-ramp to setting and streamlining impact strategies."

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"The Global Impact Investing Network (GIIN) has provided a gender portal as part of their Navigating Impact Project. This portal collects specific strategies around measurement around various gender issues."

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"We investigate the relationship between employees' and managers' training and firm performance using a policy intervention that randomly assigned training support to small- and medium-sized enterprises in the UK accommodation and food service sector. Because the number of firms self-selected into training exceeded available places, training was randomly assigned to some firms, resulting in a randomized natural experimental design that allowed us to identify the average effect of training on treated firms. Our empirical results suggest that employees' training had a stronger positive impact on firms' labour productivity and profitability than that of managers'."

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"This paper uses a randomized controlled experiment in Costa Rica to determine whether IB use by Banco Nacional de Desarrollo's micro and small enterprise (MSE) clients has an impact on their performance, measured in terms of productivity, increase in sales, and cost reduction. Results from the intervention group surveys indicate that Internet use is limited in MSEs' daily operations because of limited access to computers and the relatively low penetration of Internet services in employees' activities. In addition, firms have limited knowledge about the uses of the Internet as a business development tool. These results contrast with the reported benefits obtained by a small group of firms. Those benefits include reduced costs, higher sales, and better contact with customers."

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"The Government of Nicaragua and the US foreign assistance agency, the Millennium Challenge Corporation, launched a rural business services program designed to boost the income of the small farm sector. Relying on a randomized rollout strategy, this paper reports the results of a multi-year impact evaluation that spanned the 5-year life of the program. We argue that impacts of a program of this sort are unlikely to be fully revealed by standard binary treatment estimators and show that temporal pattern of impact indeed evolves in important ways over time. Income in the activities targeted by the program steadily rose, plateauing at a 30% increase over baseline after two years in the program. The program also appears to have provoked signicant increases in both mobile and perhaps xed farm capital. However, on average there have been no signicant impacts on household living standards to date. Finally, conditional quantile regressions give evidence of quite substantial heterogeneity in program impact."

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"A randomized control trial with 945 entrepreneurs in Jamaica shows positive short-term impacts of soft-skills training on business outcomes. The effects are
concentrated among men, and disappear twelve months after the training. We argue that the main channel is increased adoption of recommended business practices, exclusively observed in the short run. We see persistent effects on an incentivized behavioral measure of perseverance after setbacks, a focus of this training. We compare a course focused only on soft-skills to one that combines soft-skills training with traditional business training. The effects of the combined training are never statistically significant."

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"Small and medium enterprises (SMEs) are thought to be important drivers of growth in developing economies, but entrepreneurs in these countries face many barriers, including poor access to training, finance, and business networks. In Colombia, Fundación Bavaria's "Destapa Futuro" (Open the Future) program identifies promising enterprises and provides them with a suite of financial, technical, business, and training resources. Researchers found that the trainings did not affect key business outcomes, such as sales and profits, but helped entrepreneurs to expand their business networks."

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"We investigate the effects that the experience level of accelerator management teams has on the performance of the accelerators they manage. In particular, we examine how the collective business experience of the accelerator managers influences the survival and growth of tenant firms within the accelerator. The experience of accelerator managers is assessed from two perspectives: their own direct knowledge from operating entrepreneurial startups, and their ability to access the knowledge of others from their professional networks. The survival and growth of tenant firms is assessed as the hazard rates for successful exits (acquisitions) and unsuccessful exits (firm failures). We find evidence to suggest that increased knowledge of accelerator managers reduces the risk of firm failures and that this reduction can be attributed more to differences in the amount of direct experience the accelerator management team has as founders in startups, than to differences in connectedness to the ecosystem."

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