Summary

“There is growing evidence that the growth of small and growing businesses (SGBs) can be spurred by business development services (BDS). But how BDS is provided is critical to its success. Five fundamental considerations, acronymized as SCALE, have emerged that drive effectiveness. This report shows that even quite simple changes of approach can yield significant benefits to entrepreneurial growth. Together with an accompanying toolkit, it offers both BDS providers and funders guidance on how to implement dimensions of SCALE, proven to increase effectiveness, and as a result, boost SGBs revenues and job creation.”